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CAS genesisWorld Success StoriesMore than 1,900 businesses work successfully with CAS genesisWorld.
Find out more about the projects and our successful customers on this page. A.C.Nielsen GmbH, Frankfurt - Merchandising Services
Requirements
Assekuranz Herrmann
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ATLAS NORDHESSEN
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AVAG Holding AG, Augsburg
Requirements
AYK AG - Sonnenstudios, Rösrath
Requirements
Barteroder Feinkost GmbH, Barterode
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Betonverbände Baden-Württemberg
Requirements
Bischoff & Bischoff Medizin- und Rehabilitationstechnik GmbH, Karlsbad
Requirements
Milchhof Brixen - BRIMI Gen.m.b.H., Vahrn (Italy)
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Büroring eG, Haan
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Business Travel International /
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| Branch: Tourism |
| Advising Partner: KAMM Systems GmbH |
Success story, 130 KB
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Requirements
- Central customer and information management
- Flexible and extendable CRM data basis
- Developing a travel and administration management system for hotel booking
- Managing provisions for travel agents and bonus systems for hotels
Cubeware GmbH, Rosenheim
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| Branch: IT |
| Advising Partner: itdesign GmbH |
Requirements
- Not much time to implement the system
- Implementing the system independently
CyberForum, Karlsruhe
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| Branch: Associations |
| Advising Partner: TeraSystems GmbH |
Requirements
- Address management
- Appointment management
- Distributed work
- Mobile access to all information
- Online access to the data via Content-Management-System Futuna
Data Modul AG, München
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| Branch: IT |
| Advising Partner: net integration GmbH |
Requirements
- Central information basis
- Improving and simplifying the customer management
- Increasing efficiency
- Managing documents
- Integrating commercial data from the merchandise management
DECOPROJEKT B.V., Varssefeld (Netherlands)
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| Branch: Construction/Crafts trade (shopfitting) |
| Advising Partner: Network Concept GmbH |
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Success story, 390 KB |
Requirements
- All customer data, which was previously distributed decentrally across the employees’ computers, should be compiled centrally
- Easier and faster communication with the customer
- Support of smooth projects
- Customer and project data must be available at any time, independent of location
- Internal transfer of knowledge and information
- Connect all three company locations with each other on one data level
Diakonisches Werk Berlin-Brandenburg-schlesische Oberlausitz (DWBO), Berlin
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| Branch: Non-profit organisations/ Social Institutions |
| Advising Partner: SMC IT AG |
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Success story, 250 KB |
Requirements
- Standardised, consolidated address database
- Electronic member file
- Groupware functions such as calendar, tasks and e-mail to rationalise the administrative work
- Active and purposeful administration of members
- Web portal for the members
- Exchange of information between the members
DPD Deutscher Paketdienst GmbH & Co. KG, Aschaffenburg
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| Branch: Logistics/Transport |
| Advising Partner: CAS Software AG |
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Success story, 290 KB
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Requirements
- Uniform corporate-wide CRM solution
- Universal solution with central database for our 60 depots
- Opportunity Management
- Support of depots through central sales department
- Complete customer dossier with access available to anyone at any time
- Intuitive to operate
- Multilingual user interface
- Connecting SAP enterprise resource planning and financial accounting
- Excellent price / performance ratio
Ebner Stolz & Partner, Tübingen
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| Branch: Tax advisors and auditors |
| Advising Partner: itdesign GmbH |
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Success story, 300 KB
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Requirements
- Modern client and data management
- Bundling of all information in one central system – also across branch offices
- Requirements of auditors, tax advisors and lawyers under one roof
- Access to all data at every workplace as well as mobile when travelling
- Organisation of events and administration of participants
- Smooth interplay of different systems
Eder & Rupprecht Ingenieure GbR, Tübingen
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| Branch: Services |
| Advising Partner: Solics GmbH |
Requirements
- Centralized address database Zentraler Adress-Datenbestand
- Base for regular ailings to customers, press, etc.
- Assisting acquisition
- Contact history
- Illustrating support requests
- Building a knowledge base
EnoCom GmbH, Karlsruhe
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| Branch: Services |
| Advising Partner: Pollak Software GmbH |
Requirements
- Customer management
- Centralized address management
- Initializing and managing projects
- Handling the mail and fax correspondency
- Managing appointments
- ERP-Integration of sageKHK
Enoplan GmbH, Bruchsal
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| Branch: Energy Services |
| Advising Partner: Nettropolis GmbH |
Requirements
- Controlling sales
- Continuous data flow
- Integrating energyWorld
- Web-access for field service ress history with all appointments and documents for the address
- Display of archived documents from document management
- Integration into existing IT infrastructure
E.ON AG, Düsseldorf
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| Branch: Energy Services Provider |
| Advising Partner: itdesign GmbH |
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Success story, 490 KB |
Requirements
- Combine existing address databases into one central database
- Multi-level access rights to addresses and other data
- Complete address history with all appointments and documents for the address
- Display of archived documents from document management
- Integration into existing IT infrastructure
das eurosysteam, Heidelberg
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| Branch: Services |
| Advising Partner: TeraSystems GmbH |
Requirements
- Organizing and administrating seminars
- Managing participants, advisers and staff
- Clear project structures
- Controlling-module for balancing the accounts of a project
Form-Solutions, Birkenfeld
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| Branch: IT |
| Advising Partner: TeraSystems GmbH |
Requirements
- Managing addresses and contact histories
- Supervising projects and managing tasks
- Marketing- and project-controlling
- Managing appointments
- Central information basis with distributed branch offices
Franken GmbH, Neuss
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| Branch: Producing companies |
| Advising Partner: Avaya GmbH & Co. KG |
Requirements
- Poviding all data for the sales department
- Customer addresses and complete contact history
- Sales trends and sales figures
- Integrating the Tenovis telephone system
- Combining CRM and merchandise information system
Fraunhofer-Institut e-Industrial Services, Stuttgart
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| Branch: Research |
| Advising Partner: itdesign GmbH |
Requirements
- Mobile Access via notebook
- Adjusting masks for marketing-analysis
- IT-environment with Citrix Terminal Server
Fraunhofer-Institut IPA, Stuttgart
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| Branch: Research |
| Advising Partner: itdesign GmbH |
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Success story, 670 KB
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Requirements
- Centralized address management
- Customer oriented document management
- Marketing- and project controlling
- Handling of online-applications
FUCHS engineering GmbH, Tübingen
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| Branch: Producing companies |
| Advising Partner: Solics GmbH |
Requirements
- Shared calenders, access other calenders
- Allocating employees and resources
- Central data basis for addresses, documents, etc.
- Integrating Outlook
- Integrating and enhancing partner solutions, e.g. for workflow management
Geffroy Business Akademie GmbH, Düsseldorf
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| Branch: Services |
| Advising Partner: KAMM Systems GmbH |
Requirements
- Supporting and improving the work processes
- Planning, operating and controlling of marketing campagnes
- Address management and contact history
- Structuring and evaluation of existing data
- Mobile access on all information
- Integrating the telephone system
- Connection to the merchandise information system
GP Baumaschinen GmbH, Halle
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| Branch: Trade |
| Advising Partner: IBN GmbH |
Requirements
- Central information basis for field workers
- Synchronizing data with a central server for field workers
- Managing machines
- Appointment management
- Managing incoming faxes
- Complete customer- and project-history
Greiner Schaltanlagen GmbH, Kerzenheim
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| Branch: Producing companies |
| Advising Partner: CAS Software AG |
Requirements
- Central data basis
- Shared access to all relevant customer data
- Complete customer data
- Supporting order processing by using CAS genesisWorld
Gumitra Tyres UAB, Vilnius (Lithuania)
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| Branch: Commerce |
| Advising Partner: BREOS Software GmbH |
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Success story, 350 KB
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Requirements
- Professional address management
- Sophisticated search functions with wide ranging selection criteria
- Comprehensive campaign management
- Mailings in different languages
- Flexible system that takes the dynamics of business into account
- Laptop replication
- Mobile access to the system
Haus und Grundbesitz GmbH, Gelsenkirchen
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| Branch: Real Estate |
| Advising Partner: GiT GmbH |
Requirements
- Managing appointments
- Sending serial letters
- Managing addresses with complete customer history
- Synchronising Appointments with PSION handhelds
- Integrating the merchandise information system GiT Integra
Hiller, Wüst & Partner, Aschaffenburg
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| Branch: Services |
| Advising Partner: CAS Software AG |
Requirements
- Managing contacts
- Creating press briefings
- Managing appointments
- Distributed work
- Mobile access on information
- Online access to PR-data for selected customers
Inline Unternehmensberatung GmbH, Dorsten
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| Branch: Services |
| Advising Partner: CAS Software AG |
Requirements
- Managing customer data
- Contact history for supporting call-centers with acquisition
- Managing appointments
- Statistics
- Connection to the telephone system
Isabellenhütte Heusler GmbH & Co. KG, Dillenburg
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| Branch: Industry |
| Advising Partner: Drivve GmbH & Co. KG |
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Success story, 350 KB |
Requirements
- Central address management for entering all customer, supplier and partner contacts
- Extensive, uniform and consistent customer information base
- Easy correspondence management with form
letters, (form) fax and e-mail - Document storage
- Visit planning and reports
- Effective appointment planning, task management
and vacation planning - Target-group-specific, multi-level marketing campaigns
with follow-up and success monitoring - Increased customer satisfaction
- Mobile data for field service
KOM-STROM AG
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| Branch: Power/Utilities |
| Advising Partner: Network Concept GmbH |
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Success story, 390 KB |
Requirements
- Cross-location information network
- Central data filing as the basis for optimum customer care
- Meet customers’ needs better
- Make all business-relevant data available at the press of a button
- Data synchronisation with a power trading system
- Smooth involvement of the field staff
- Approach customers and leads through various channels (telephone, fax, e-mail, letter)
LIEBHERR-Hausgeräte GmbH, Biberach
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| Branch: Trade |
| Advising Partner: Pollak Software GmbH |
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Success story, 300 KB
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Requirements
- Comprehensive sales support comprising customer management, route planning and enterprise resource planning systems
- Targeted sales control
- Transparent documentation of customer contact partners
- Open communication between in-house and field service teams
- Centralised, structured information database for all staff
- Customer potential is exploited to the full
- Connection to / integration with field service personnel (through home office, PDA)
OKI Systems GmbH, Düsseldorf
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| Branch: Manufacturing companies /industry |
| Advising Partner: CAS Software AG |
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Success story, 280 KB
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Requirements
- Inter-departmental system for Sales, Marketing and Customer Service
- Central CRM system for all branches of OKI’s Central Region
- Optimisation of internal business processes
- Establish customer relationships to distributors, resellers, end customers as well as interested parties
- Simplification of cooperation between the departments
Ruprecht-Karl-University, Heidelberg
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| Branch: Research |
| Advising Partner: CAS Software AG |
Requirements
- Mobile access via notebook
- Flexible marketing analysis
- IT-environment Citrix Terminal Server
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